Pre-sale service
• Xiaoshan provides pre-sale consultancy in various forms, including budget estimation as well as production proposals for both technical and commercial aspects
• Commercial budgeting:
Xiaoshan provides product profit analysis, cost recommendations for machine and auxiliary equipment and relevant human resources allocation and costs.
• Technical proposal: Xiaoshan provides the mounting dimensions
for the equipment base, equipment layout design, workshop ventilation design and water transmission design.
• Xiaoshan also offers information on operation management.
During-sales service
• Xiaoshan provides project execution plans for customers to review, as well as comments before the production that include scheduling for design, manufacturing, testing and equipment.
• Detailed engineering.
• Engineering drawings built drawings.
• Xiaoshan is responsible for all required procurement, as well as quality control, workshop tests and commissioning.
• Xiaoshan provides customers
with product training, ensuring the line operation and maintenance is carried out in the correct, safe manner.
• Product packing and delivery service
After-sale service
• Xiaoshan provides on-site training and/or supervision for installation, commissioning, operation and maintenance of the production line upon customer request.
• Xiaoshan has a
special experienced service team, who offer prompt customer service response, as well as on-site trouble shooting services upon customer request.
• We can also provide free technical consultancy if a customer needs
new equipment or needs to refurbish existing equipment.