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Service

Pre-sale service
• Xiaoshan provides pre-sale consultancy in various forms, including budget estimation as well as production proposals for both technical and commercial aspects
• Commercial budgeting: Xiaoshan provides product profit analysis, cost recommendations for machine and auxiliary equipment and relevant human resources allocation and costs.
• Technical proposal: Xiaoshan provides the mounting dimensions for the equipment base, equipment layout design, workshop ventilation design and water transmission design.
• Xiaoshan also offers information on operation management.

During-sales service
• Xiaoshan provides project execution plans for customers to review, as well as comments before the production that include scheduling for design, manufacturing, testing and equipment.
• Detailed engineering.
• Engineering drawings built drawings.
• Xiaoshan is responsible for all required procurement, as well as quality control, workshop tests and commissioning.
• Xiaoshan provides customers with product training, ensuring the line operation and maintenance is carried out in the correct, safe manner.
• Product packing and delivery service

After-sale service
• Xiaoshan provides on-site training and/or supervision for installation, commissioning, operation and maintenance of the production line upon customer request.
• Xiaoshan has a special experienced service team, who offer prompt customer service response, as well as on-site trouble shooting services upon customer request.
• We can also provide free technical consultancy if a customer needs new equipment or needs to refurbish existing equipment.

Foshan Xiaoshan Plastic Machinery Co.,Ltd.
Add: No.7 of East 2nd Rd., North Region of Xijiao Industrial Park, Beijiao Town, Shunde District, Foshan City, Guangdong Province, China
Contact Person: Annie Chow
Tel: +86-757-23324533
Fax: +86-757-23324523